This page provides a detailed description of how the 25 be platform collects, uses, and protects your personal information. Please read this policy carefully before using the platform.
Get a transparent overview of what information is collected from you during registration and use of the 25 be platform, and how it is used.
Your name, date of birth, email address, and mobile number are collected during account registration. This information is used to verify your identity and keep your account secure. Date of birth is essential for age verification, as 25 be only provides services to users aged 18 and above. The information you provide is stored with the highest level of security and is never disclosed to any unauthorized party. If you need to update your information, please contact our support team.
Your login times, browsing activity, game history, and transaction records are automatically collected on the platform. This information is used to improve your experience, show relevant content, and ensure platform security. This data is analyzed to detect suspicious activity and prevent fraud. Your device type, operating system, and IP address may also be logged for security purposes. This information is never sold to advertisers or third parties.
Necessary payment information is collected during deposits and withdrawals, but complete card numbers or bank account details are not stored on our servers. All financial transactions are processed through secure payment gateways using encryption technology. Transaction records are retained for a specified period to comply with anti-money laundering laws. Additional documentation may be requested for identity verification in the case of large transactions. Protecting your financial information is one of our highest priorities.
Cookies are used on the 25 be website and app to enhance your experience. Cookies remember your login status, save your preferred language, and ensure the platform functions properly. You can disable cookies from your browser settings if you wish, though this may limit some services. We do not use any third-party tracking scripts that send your information externally. Contact our support team to learn more about our cookie policy.
25 be believes every user should have full control over their own information. Your key rights are summarized below.
You can request a copy of your personal information stored with us at any time. This request can be made through the support team and will be responded to within the designated timeframe. You have the full right to know how your information is being used.
If your account contains incorrect or outdated information, you may request a correction. Ensuring accurate information is also important for the security of your account. Correction requests will be verified and updated promptly.
After closing your account, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations. Contact our support team for more details on this matter.
25 be has implemented multiple technical and administrative measures to keep your information secure. Learn about these measures.
All data transfers on the platform are encrypted using SSL/TLS technology, making it impossible for third parties to read your information.
Our servers are protected by firewalls and anti-intrusion systems, and regular security audits are conducted.
Two-factor authentication (2FA) is available for added account security, preventing unauthorized access.
Only authorized personnel can access user information, and a log is maintained for every access.
Regular backups are taken to minimize the risk of data loss, and backup data is also stored in an encrypted state.
In the event of a security breach, affected users will be promptly notified and the necessary steps will be taken.
Get a clear understanding of the circumstances under which your information may be shared and how long it is retained.
Your information is generally not shared with any third parties. However, it may be necessary to provide certain information in cases of legal obligations, court orders, or legitimate requests from government authorities. Limited information is shared with authorized payment gateway partners for payment processing, and they are also bound by strict confidentiality agreements. Sharing information with regulatory bodies may be required for anti-money laundering and fraud detection purposes. Outside of these cases, your information is kept completely confidential.
Necessary information is retained while your account is active. After account closure, personal information is deleted as soon as possible, though some records may need to be kept for a specified period due to legal requirements. Financial transaction records are retained for the period required under applicable laws in Bangladesh. Information from inactive accounts is automatically reviewed after a set period. Contact us to learn more about our data retention policy.